Manual Retrievals and Enquiries

The NRFA Helpdesk and Enquiries Service will not be available from Friday 14th December 2018 until Wednesday 2nd January 2019. We will be unable to reply to your enquiry until that date.

Manual Retrievals/Enquiries Service

The NRFA operates a dedicated data retrieval and enquiries service, giving users access to a wide range of the archive data holdings. Where time series of river flow data are not available for download directly from the website they can be requested from the enquiries service. The service is also able to provide advice on data holdings and guidance on users' needs. Contact details for the NRFA can be found here.

Before finalising a data request it is recommended that the relevant webpages and/or entries in the UK Hydrometric Register be consulted – the Station Descriptions in particular – to provide guidance on the suitability of the river flow data for particular applications.

Requests for data should include:

  • Contact Name
  • Affiliation or Company (where appropriate)
  • Email or postal address to which the output should be directed
  • A daytime telephone number (where possible)
  • Details of the required data including (for river flow and rainfall data):
    • The variable required. See here for more information
    • The sites or areas for which data are required - An individual gauging station or a range of stations should be specified using the Gauging Station ID Number.
    • The period of record of interest - The full period of record or selected years should be specified.

Details of data formats can be found here.

Physical Records Archives

The NRFA maintains a physical archive of material related to the UK hydrometric network and other related hydrological subjects. Material held in the archive is available to view on request.